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First Review May 3, 2020 We stayed four nights & the friendliness and professionalism of the staff was appreciated. The downside, we checked into the hotel to relax and decompress and not to play ring around the room. We had to change rooms twice due to maintenance issues which we felt should have afforded an automatic upgrade offered by the staff to accommodate for the inconvenience that we experienced of having to get redressed and packed up twice to go to several different floors. However, the third room was a charm. Overall the service and experience was great but could have been exceptional. Second Review May 4, 2020 BEWARE!!! The "General Manager" Hazel is spiteful and vindictive. Yesterday, I left an unfavorable review. Directly after that my card was charged $106. Today, I called Le'Meridian to inquire about the charge. Hazel the "General Manager" informed me that I was charged a cleaning fee, I asked her what for? Hazel stated that housekeeping had to clean up blood in the room. I asked her why wasn't I contacted in regards to this matter before my card was charged? I never received an answer to that question from Hazel. Then, I asked her how can you definintivley determine that what you thought you saw was in fact blood? Do you have a degree in forensic science? Hazel stated that as the "General Manager" she has had biohazard training, REALLY??? I am appalled and offended at Hazel's inaccurate conclusion. Does biohazard training give Hazel permission to accuse without inquiry? How does Hazel know what she that she saw was indeed blood without adequate testing? It seems as if Hazel might be in the wrong profession. As Le'Meridian's "General Manager" Hazel needs more training in resolution and communication. Her overconfidence is distateful and disdainful. This is my second unfavorable review in regard to her unproffesionlism. In the mist of the pandemic that we are all in, unwarranted accusations are never acceptable or appreciated. My husband and I will definitely not be returning to Le'Meridian. We have warned our friends and family not to patronize this hotel from this point on. Le'Meridian has their "General Manager" Hazel to thank for the loss of business. THIS REVIEW HAS MYSTERIOUSLY BEEN REMOVED FROM LE'MERIDIAN'S WEBSITE ONLY TO BE REPOSTED........
Virginia is close enough for DC
I visit DC frequently and, as I often admit, I’m a loyal member of the Starwood Preferred Guest program. I'm faithful to the brand and I love the 4:00pm check out that I get as a Gold member. I was planning a weekend trip to DC to be in town on Sunday for a family function in Tacoma Park. So I wanted to take advantage of my summer Fridays off and visit DC early - see friends and hit some sights. However, I waited until the last minute to book my room for a Friday night stay and I was hoping to get a room in Washington proper for a reasonable price. That wasn’t going to happen - rooms were close to $200 before taxes. I am Metro savvy and decided that I was going to buck my habit and get a room in Virginia for save some money. I like the Le Méridien brand and the brand’s history. It was established in 1972 by Air France and has been a Starwood bread since 2005. Also I’ve stayed at the first brand’s first property in Paris. There is an international feel to the hotels – a subtle sophistication, which reinforces the feeling of being a jetsetter when I stay there. The same was true here in Arlington. The location is perfect – about a 5-minute walk from the Metro. The Rosslyn Station is handy for anyone taking Amtrak from Baltimore and points North – you can debark at New Carrollton and ride the Orange Line for 35 minutes and be at Rosslyn Station versus having to go into Union Station, take the Red Line to Metro Center and switching to a Vienna bound Orange. The hotel was going through some renovations while I was there and the new palate for the individual rooms was on display. I was already pleased with what I saw – butter and tans with sleek, minimal lines in the furniture and the same tones mimicked in an abstract pattern in carpet. It was still in good condition, but the update was probably due. Also, my room also had a great view of the Washington Monument. Back to the hotel being at a great location, I could slip easily through DC and its environs on the Metro. I traveled to Shaw, Downtown, Tacoma and even to Silver Spring from my Arlington based HQ. The staff were out going and friendly. Everyone I interacted with was in a good humor. The hotel also shares the building with the Waterview Condominiums. I think that it was the presence of people who call this building home that led to the area having a Safeway, Target and other amenities, which I always find to be a great convenience. My room was rate $122.55, which was pre-paid (which I happened to pay at 2am the morning of my check in) but I’ve seen pre-paid rates as low as $94. For a weekend visit to Washington, Le Méridien was ideal!